Anzere Advisory
Anzere Advisory is a London based Fund Finance debt broker incorporated in the UK. Anzere Advisory is committed to protecting your privacy and ensuring you are fully aware of the information we may hold on you and how that information might be used in the course of providing Services to you. This policy explains how we collect, and safeguard your personal data.
By engaging with us and / or visiting our website you are acknowledging and accepting the practices described below.
Information that we collect:
We collect personal information as part of our due diligence process on both existing and prospective clients. The process includes gathering intelligence from publicly available sources and other documents.
You may provide additional information by corresponding with us via phone, email, or other means including interactions with our website.
The information you provide may include your name, address, email address, phone number, financial information or other relevant personal details. We will avoid requesting or holding sensitive personal data (racial or ethnic origin; political opinions; religious beliefs; trade union membership; physical or mental health or condition; sexual life; criminal offences) except where necessary. By sharing these details to us, you confirm that you are entitled to share personal information, and where you are acting in a third party capacity that you have received the necessary authorisations to share information on behalf of the underlying client.
Retention period:
Typically, the requirements to hold client data is for up to 5 years following the end of a relationship.
Recording phone calls:
We may monitor or record phone calls with you in case we need to check we have carried out your instructions correctly, to resolve queries or issues, to help improve our quality of service, and to help detect or prevent fraud or other crimes. Conversations may also be monitored or reviewed for staff training purposes.
How we use your information:
We will continually review and asses the quality and quantity of personal information we hold, and observe your rights under applicable privacy and data protection laws.
Information you give us may be used in the following ways:
1. to provide you with information (by various means including but not limited to post, email and phone), products and services that you have requested from us or which we may reasonably believe would be of interest to you;
2. to carry out our obligations as a result of any contracts entered into between you and us, and any investments entered into through us;
3. to comply with our legal obligations;
4. for research and development of products and services;
5. to ensure that content of our website is presented in the most efficient manner for you and your computer;
6. to notify you about changes to our website or polices and;
7. to allow you to participate in any interactive site features, which we may make available, should you choose to do so
You can exercise your right to prevent such processing by contacting us by phone or email.
We may also use your information to provide you with information about services of carefully selected associates or affiliates of Anzere Advisory. Where this occurs, those parties are also required to protect your personal information.
We may disclose your personal data to third parties, located anywhere in the EEA (European Economic Area), for the reasons, and in accordance with the procedures set out in this Notice. Your information may be disclosed to our service providers where they have offices outside the EEA. Such disclosure will be subject to model contractual clauses approved by the EU, or will be restricted to providers who operate in countries which the EU has deemed to have adequate data protection regimes.
We will not share your information with third party entities without your express prior permission other than in the instances detailed below.
1. to perform our obligations under our agreement with you.
2. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and other agreements or to protect the rights, property, or safety of Anzere Advisory, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction, or with law enforcement or regulatory agencies.
3. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
4. if Anzere Advisory Ltd or substantially all of its assets are acquired by a third party, the personal data we hold about our customers will be one of the transferred assets.
Where and how we store your personal data:
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use technologies such as (but not limited to) data encryption and firewalls to protect the security of your data. We will implement and adhere to information retention policies relating to your information and will ensure that your information is securely disposed of at the end of the appropriate retention period.
Cookies:
Our websites use cookies to distinguish you from other users of our web site. This allows us to improve our site and provide an enhanced experience for our clients. For detailed information on the cookies we use and purposes for which we use them, please refer to our cookie policy.
Right of access:
The Act gives you the right to access information we hold about you in written or electronic form. Your right of access can be exercised at any time and is free of charge.
Right to rectification:
If you believe the data we hold is inaccurate or incomplete you are entitled to have this rectified, typically within one month. Where this data has been passed to a third party the rectification should also include the data passed to that third party.
Right to erasure:
Where your personal data is no longer needed for the purpose for which it was collected you may request that the data be erased provided that the data is no longer needed to comply with legal or regulatory obligations (see Retention Period).
Restriction on processing:
You have the right to ask us not to process your personal data in the following circumstances:
• you believe the data held is inaccurate;
• you object to the processing on the grounds that there is no legitimate purpose;
• you believe the processing is unlawful;
• you require the data to be held to defend a legal claim, but require that it is no longer processed.
Right to object:
You can request any direct marketing activity to cease at any time. You also have the right to object to any other form of processing if you have compelling grounds relating to your particular situation. Such requests may however, be refused if there is a regulatory requirement or if required for the defence of legal claims.
Complaints:
If you believe that we have processed your data in a way that does not comply with the GDPR you have the right to complain directly to the Information Commissioners Office (ICO). See the ICO’s website at https://ico.org.uk/concerns or telephone on 0303 123 1113.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (‘Third Party Sites’). If you follow a link to any of these Third Party Sites, please note that these Third Party Sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these Third Party Sites.
Changes to the notice:
Any future changes to our Privacy Notice or to other policies found on this site will be posted to the relevant pages, and where appropriate, notified to you by email. We know that you are concerned with how your personal and financial information is dealt with. This privacy statement sets out our current policies and demonstrates our commitment to your financial privacy. We may change the content or services found on our Site at any time without notice, and consequently our privacy notice may change at any time in the future.
Contact details:
Questions, comments and requests regarding this Privacy Notice are welcomed and should be addressed via email to info@anzereadvisory.com or telephone: +44 203 289 0792.